This policy outlines how we handle the logistics of your order from our global and local supplier warehouses to your doorstep.
Order Processing Time: All orders are subject to a processing period of 1-3 business days. During this time, we verify your payment, perform a quality check with the supplier, and package the item for dispatch.
Estimated Delivery Timeline: Since we source products from specialized warehouses to ensure the best prices, delivery usually takes 5-12 business days. Please note that remote areas might experience slight delays.
Multiple Package Shipments: Because we offer products across various categories (e.g., Tech Accessories and Home Decor), items in a single order may be shipped from different warehouses. Consequently, you may receive your order in multiple separate packages at different times.
Shipping Charges: We strive to keep costs low. We offer Free Standard Shipping on all orders above ₹[Insert Amount]. For orders below this threshold, a nominal flat shipping fee will be calculated at checkout.
Tracking Information: Once your package is handed over to the courier, a tracking number will be sent to your registered email/phone number. You can monitor the journey of your package in real-time.
Address Accuracy: It is the customer’s responsibility to provide a correct and complete shipping address. We cannot be held liable for deliveries made to incorrect addresses provided by the buyer.
Undelivered Items: If a package is returned to us due to an incorrect address or the customer being unavailable, a re-shipping fee may apply to send the package again.